Questions answered
The things people want to know before paying for something made to order — who makes it, where it ships, and what happens when it goes wrong.
- Are My Photos Safe, and How Long Do You Keep Them?Seven days after dispatch, then permanently deleted. Who can open your folder, what the seven days are for, and what to ask any print service before sending.3 min read
- Can I Get a Digital Copy of the Book?You see a watermarked preview of every page, and what you buy is the printed object. Why there is no clean print-ready file, and what to do if you want one.3 min read
- Can I Order Without Using WhatsApp?Yes. The order and the payment happen on the site, and only one stage is genuinely easier on WhatsApp — here is what that stage is and what replaces it.3 min read
- Can I See a Sample Before Ordering?Digitally yes, physically no. Three different things you can see before committing, what each one proves, and the one thing none of them can show you.3 min read
- Can You Gift Wrap It?Yes. What that means when a parcel ships across India, when wrapping helps and when it works against you, and what to do if it goes straight to the recipient.3 min read
- Can You Print in Hindi or a Regional Language?Yes, including regional scripts, and it is a better choice than people assume. What to send, what to check on the proof, and when to mix two languages.3 min read
- Do You Deliver to My Pin Code?Yes, every pin code in India, for a flat 70 rupees with no distance surcharge. What changes by location is timing, and less than most people expect.3 min read
- Do You Have a Physical Store?No, and it is worth knowing why before you order. Where the work actually happens, what you lose without a shop counter, and what replaces it.3 min read
- Do You Offer Gift Vouchers?No, not currently. Three things that solve the same problem better, including the one people ask vouchers for most: giving without knowing the details yet.3 min read
- Do You Write the Captions for Me?Partly. The specifics have to come from you and the shaping does not — here is exactly where the line sits, and what happens if you send nothing.3 min read
- Is There a Minimum Order?No overall minimum, and only one format has a floor. What the smallest sensible order is for each thing we make, and when to spend less than you planned.3 min read
- What Does a Photo Magazine Look Like Inside?You can page through real finished magazines before ordering anything. Where to find them, what to look at, and what a preview cannot show you.3 min read
- Who Actually Designs the Book?A person does, page by page. What that rules out, why it takes days rather than minutes, and how to tell a designed book from a templated one.3 min read
- Will You Sign an NDA for Private Photos?Yes, and it is a normal request for corporate work or sensitive material. When to ask, what it usually covers, and what protects your photos without one.3 min read