Ordering & delivery
How a made-to-order gift actually gets made — what to send, when you approve the design, how long each stage takes, and how to hit a fixed date.
- Delivering a Gift to an Office AddressAn office is the most reliable place in India to land a parcel and one of the worst places to open a personal gift. How to decide, and what to write.6 min read
- Gift Delivery to a Hostel or PGA hostel has a gate, a register and a vacation calendar, and all three can beat a courier. What to put on the address, and when not to send at all.6 min read
- Ordering a Gift on Behalf of Someone ElseA gift from your mother, ordered by you. Four fields decide who gets contacted, who approves the design, and who can look the order up afterwards.5 min read
- Ordering Several Gifts at OnceOne order goes to one address, and that single fact decides how to place a Diwali list. Three shapes compared, with the real cost of each one.7 min read
- Reordering a Gift You Gave BeforeThere is a seven-day window where this is a reprint and after it a new order. Both work. What to keep now so the second one is not a second project.6 min read
- Sending a Gift Without the Price ShowingThe cost of a gift leaks in three places, and only one of them is inside the parcel. What prepaid already settles, and the sentence that covers the rest.5 min read
- What Happens If Nobody Is HomeAttempts, calls, a few days at a hub, then back to the sender. What a courier in India actually does, and the one field that decides most of it.5 min read
- What We Need From You Before Design StartsSix things unlock a made-to-order gift, and five of them are not photographs. What each product actually needs, and which missing detail stalls which stage.5 min read
- When a Gift Arrives After the OccasionThe parcel is late and the day is today. How to tell which kind of late it is, what each one means, and the move that saves it before it even arrives.5 min read
- Changing or Cancelling an Order After Placing ItWhat can still change and when, from the moment you pay to the moment it ships, plus the one point after which nothing about a made-to-order gift can move.6 min read
- How to Send Photos Without Losing QualityMessaging apps shrink photos by default, and it only shows up in print. The one setting that prevents it, plus what to do with old prints and screenshots.5 min read
- How to Track a Made-to-Order GiftWhere to find your tracking code, what each status actually means, and why a made-to-order gift shows no courier movement for the first several days.5 min read
- Ordering for a Fixed Date, Counted BackwardsWork backwards from the day it has to arrive rather than forwards from today, and the answer stops being a guess. The arithmetic, with the Monday dispatch.6 min read
- The Design Proof: What You See Before It PrintsNothing we design prints until you approve a full digital proof. What the PDF shows, what you can change, how many revisions are included, what to check.6 min read
- What Happens After You Place an OrderA day-by-day account of what actually happens between paying and the parcel arriving, including the two stages that are waiting on you rather than on us.6 min read
- Why We Are Prepaid Only, and What That ProtectsCash on delivery does not work for made-to-order goods, and the reason is structural rather than mean. What prepaid buys you, and what happens if it goes wrong.5 min read